Home / Dragon Age / Dragon Age: Inquisition Multiplayer – Troubleshooting the Key Drop Glitch & More

Dragon Age: Inquisition Multiplayer – Troubleshooting the Key Drop Glitch & More


If any of you have been playing any amount of Inquisition multiplayer, you’ll probably have encountered the game-breaking key drop glitch where all the enemies on the map are dead but you can’t unlock the door to move on.  Here are the glitches I’ve encountered and some recommendations on how to fix them.  Sadly, not every solution is 100% effective, but it’s better than nothing :)

1.  The Key Drop Bug – Invincible Enemy Still Standing

This is the glitch where one enemy is still standing at the end of the round – it doesn’t appear as a red dot on map but it’s just sitting there laughing at you, not taking damage as you try to kill it:

How to fix it:

Try targeting the enemy by pressing down on the right toggle/joystick, then use a spell or power that visually destroys enemies.  For example, the Necromancer’s Walking Bomb power will make the enemy explode into pieces and that should drop the key.

2.  The Key Drop Bug – No Visible Enemies on the Map

This is the bug where you can’t see any enemies on the map but the key hasn’t dropped and you can’t get through the door:

How to fix it:

Sadly, there isn’t a good fix for this.  I recommend everyone in the lobby kicks the leader so that the level resets.  If the leader is kicked, he keeps his earned gold/items up to that point.  If the leader leaves, he loses everything (edit: someone said you keep your gold/items regardless but it doesn’t show in your screen … gotta check if this is actually the case since I’ve never retained items when leaving a match).

To prevent this bug from happening in the first place, here are some recommendations:

  1. Don’t use the Elementalist’s Firestorm (meteor shower) power.  I’ve found that matches with Elementalists tend to get this glitch more often.  I surmise it’s because the Firestorm knocks enemies down and because of the terrible creature pathing in the game, some knocked down creatures can’t find their way onto the main map from where they are spawning.
  2. Play the Elven Ruins level.  DO NOT PLAY ORLESIAN CHATEAU!!!  The Orlesian Chateau is the worst for this bug, particularly the version of the Chateau where it’s on fire.  I find that the Elven Ruins are less buggy (but I’ll start keeping track and let you guys know for sure – UPDATE I just played 4 random matches and they all glitched on Orlesian Chateau).
  3. Kill an aggressive enemy last (not a neutral enemy, e.g. wolf).  Not 100% effective, but it seems like killing creatures last results in more bugginess.

3.  The Map is Gone Bug

I’ve only gotten this glitch one time – it’s where you suddenly find yourself in some weird alternate dimension after going through a door:

How to fix it:

Usually one player (the leader) can see the map and all the enemies.  It is impossible to follow the leader through the glitched map because the landscape is different, but it is possible for the leader to lure all the enemies to the beginning room where the glitched members can help the leader by spamming area attacks.  Once the key is dropped and the next door is opened, you’ll spawn normally and the map will reappear.

4.  The “I Can’t Move” Bug

Sometimes you’ll be stuck in one spot on the map and unable to move forward – if you do, you’ll teleport back where you were before. Unfortunately, I didn’t take a video of this the last time it happened but you’ll know it when it happens to you :)

How to fix it:

If you jump constantly, you can move through the map and spam an attack or two before you’re teleported back to where you were before.  Alternately, your team can lure enemies back to your location so you can help attack.  The bug should correct itself when your team goes through the next door and you respawn.

Ok, I hope this guide makes the buggy multiplayer more bearable for everyone until Bioware releases their third DA patch.  Please let me know if you have any other fixes and I’ll add them!

Did this guide help you?  Let me know in comments!

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  1. Have come across all these except for the missing map (always host when I play), and I am glad that I can be kicked and actually keep my stuff. As for the “Invisible Circle” (what my friends and I call not being able to move) that is the only solution I have found as well. One bug not on here is players standing perfectly still, weapons on back, no camera rotation, menu, attacks, nothing but standing still. This appears to be linked to mine and my friend’s unreliable connection, but I’m not 100% on that. Thanks for posting this though :)

    • I found a mostly reliable fix for not moving! If you can jump to or keep attacking in the direction of an urn until you can break it, do so. Half the time breaking the urn fixes me, and if that didn’t, usually looting it does. It can take a lot of tries because it only works when the urn REALLY breaks.

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